Hannah Hogan
Comments
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Wonderful, thank you Todd Stoffer
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I'm curious. Has anyone set up an NPS survey with an additional Poll step afterwards to gain more insight on the score? What are your best practices when using NPS? Sharing is caring! Thank you.
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Agree with Angus this would be the best approach. If you are only looking to compare Views, you could add each Guide (Poll) into a Data Explorer report to see which Guide (Poll) has the most views ...
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Love that you are sharing this on the Community Angela Brown Sounds like a great role!
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Glad you came up with a solution Heath Umbach I'm curious if you have metrics on how this worked for your user base? Any key learnings you can share with everyone? Thank you!
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Multi-app Subscriptions have a toggle option within the Paths to either track within a single application or track a user journey across multiple applications. View Documentation here 4. Select if ...
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Two tips to share: 1. Remember to update this Policy as you make internal changes. 2. Share with your customer facing teams so they can readily share the policy. As a CSM, I have referred to this ...
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As a CSM, I look at Pendo usage that is pushed from Pendo into ChurnZero as a way to gauge Product Adoption. You can set up plays or alerts to trigger a notification to your CSMs if there are speci...
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There are new Resource Center Metrics, linked here. This will show you at a broad level the Module stats and you can easily view what the Segment is per Module or Guide. Hope this helps. Please con...
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Excited about the new Resource Center (RC) Metrics. A quick note under the RC Guide Metrics is the Views will count all Guide Views, regardless of if the Guide was activated via the RC, while the C...