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Angus Yang

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Latest activity by Angus Yang
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    Angus Yang commented,

    Hey Kiara Holt, you might be able to use "not within last X days".  In my example below it translates to: First visit is after 15 days and before 30 days. 

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    Angus Yang commented,

    Hey Kalei Libby, you can probably use an AND rule to get more granular here. I'd recommend testing that out and just double-checking the First Visit date to confirm if it's working as you expect.

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    Angus Yang commented,

    Clare Minnerath sure thing, when you have the visual designer up, you can navigate to "Styling" and toggle off the "Close Button" from there.

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    Angus Yang created a post,

    Guide Example - Activating A Guide When A Numbered Element Is Greater Than X

    Hey all, I wanted to share a guide use case of activating a guide when a certain element critera is met. In my example below, I am trying to activate a congratulations guide when the user receives ...

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    Angus Yang created a post,

    Tracking MAUs

    Hey all, if you need to see how many monthly active users you get on a rolling basis or see how it's trending, you can go to People > Visitors and do the following: Set the filter to 'Everyone' Se...

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    Angus Yang commented,

    Hey Chad Saleska, welcome! You can do this by: Tagging the resource center as a feature. (Here's a similar post that goes over this). Then you can add in a segment for users who have used it at le...

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    Angus Yang commented,

    Hey Shannon, That's a pretty interesting use case and not trying to recruit too many people seems like a good problem to have! I don't think it's currently possible to automatically shut the guide ...

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    Angus Yang created a post,

    Guide Inspiration - Surveying users after a new feature launch

    Hey all, this is going to be a relatively simple guide but possibly interesting for a few of you.  A question that we get sometimes is, "how do I get feedback from users immediately after they have...

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    Angus Yang created a post,

    Alternative way to calculate NPS Response Rate

    Hey everyone, as with any surveys we launch, we want to ensure that we get feedback from as many people as possible. That's why we look closely at NPS response rates and are alarmed when we see low...

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    Angus Yang created a post,

    Customizing the onboarding module step

    Hey everyone, here's a quick tip for your onboarding resource center module. By default, the text below your onboarding guides will tell users where they are with their onboarding guides. Step X of...