Alli Bordogna

1. Community
2. Analytics

Are we able to tag a checkbox so that we can track when it is enabled/disabled? If so, how can we track more than just clicks on anything we have tagged? How do we view the statistics of when a...

• Created December 16, 2021 20:55
• 3 followers
• 2 comments
• 0 votes

1. Community
2. Guides

Hi team, When a user opens the guide but does not close out of it in order to exit, the guide will continue to pop up on future visits until the guide is appropriately closed. If the user closes th...

• Created December 13, 2021 15:06
• 6 followers
• 4 comments
• 0 votes

1. Community
2. Guides

Could you please share the standard of conversion of the Pendo guides across the industry/the customer base? In other word, what is a good performance of conversion vs. a bad? Thanks!

• Created December 10, 2021 15:55
• 8 followers
• 2 comments
• 9 votes

1. Community
2. Analytics

While defining a segment, when would I pick (for a Page) “Number of Days Active” v/s “Number of Page Views”? Are “Days Active” events based on user interaction/activity with any tagged control (i.e...

• Created December 09, 2021 16:37
• 2 followers
• 1 comment
• 0 votes

1. Community
2. Guides

We would like to use number of days active to target highly engaged students in the platform and send them a promotion. Would you know how we would get at that without using number of days active o...

• Created December 02, 2021 14:39
• 4 followers
• 3 comments
• 2 votes

1. Community
2. Feedback & NPS

Does Pendo have any research or data that indicates the difference in doing in-product NPS survey’s versus exclusively emails? We are seeing very different in-app results from the email NPS surveys...

• Created November 16, 2021 20:20
• 9 followers
• 7 comments
• 1 vote

1. Community
2. Feedback & NPS

Our in-app NPS survey response rate is currently 2%. How do we increase this to ensure we're collecting more feedback? 

• Created September 27, 2021 13:47
• 4 followers
• 2 comments
• 1 vote