Howard Lio

1. Community
2. Guides
3. Disable Close Button in Resource Center

Hey Larry Armstrong, Thanks for your post and sharing in the Community! Yes it's possible to disable the close button in the guide; in the guide tab, you will go under styling and uncheck the Close...

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• Created January 11, 2022 18:59
• 1 vote

1. Community
2. Mobile
3. Staging setting for mobile

Hi Alan Gao, Thanks for your post and welcome to the Discussion Community. At this time, we do not have staging for mobile environments. You can generate another mobile app for testing, but from ou...

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• Created December 15, 2021 16:37
• 0 votes

1. Community
2. Analytics
3. Events Data

Hi Keane Johnson, Sure thing, you can submit a ticket with our support team and we can loop in your account manager for this request. 

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• Created December 14, 2021 21:40
• 0 votes

1. Community
2. Guides
3. Dismiss the Resource Center by clicking outside the guide

Hi Katie Lacy, Thanks for sharing this result and the updates - I've spoken with some team members and some recent changes to the code snippet seem to have impacted what you're seeing with the onb...

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• Created December 10, 2021 17:25
• 1 vote

1. Community
2. Guides
3. Shape of Resource Center badge

Hi Glenda Araya and Matthew Hillier, If you're looking to adjust the drop shadow of the RC badge, you will have to do so by editing the global css (this can impact all guides in addition to RC), bu...

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• Edited December 07, 2021 20:46
• 2 votes

1. Community
2. Guides
3. Badge color change on hover

Hi Christopher, Global CSS only exists within our classic guides editor, which I'd recommend only using for global CSS stylesheet which do apply for all guides (classic vs. visual design studio). T...

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• Edited December 07, 2021 20:45
• 0 votes

1. Community
2. Guides
3. Dismiss the Resource Center by clicking outside the guide

Hi Katie Lacy Are you adding the snippet to a custom code block on each step of the guide that you would like to dismiss? Is this only not working for guides from your resource center or any guide...

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• Created December 07, 2021 17:16
• 0 votes

1. Community
2. Installation & Settings
3. Hide Weekends from metrics

Hi Jaala Seifipour, Thanks for your post and sharing with the Community! When you say reports, are you talking about a specific report or in general? While we do have the option to exclude weekends...

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• Created November 30, 2021 17:57
• 0 votes

1. Community
2. Installation & Settings
3. how can I see custom metadata (that I've already sent in my app) - in the pendo website?

Hi Tzachi, Thanks for your post and sharing your question with the Community. Is no metadata appearing for you since your setup on the Visitors or Accounts reports? From your description, it appear...

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• Created November 29, 2021 16:37
• 1 vote

1. Community
2. Feedback & NPS
3. Are NPS intervals considered across apps?

Hi Eric Miller, Every NPS survey (regardless of app) acts independent of any other survey. If a user were to reply to the NPS survey (from App 1) on Monday, they may still get that second NPS surve...

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• Created November 23, 2021 21:36
• 0 votes