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Greg Nutt

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Latest activity by Greg Nutt
  • Greg Nutt commented,

    Can you please share the logic for your segment (you can, of course, abstract out the exact Account string you are looking to target)?  Per our help documentation here, the 'Account IDs' metadata a...

  • Greg Nutt commented,

    Can you describe a bit further on what you're looking to accomplish?  We have a detail view available at the Visitor level as outlined in these two help articles: Visitor Details & Visitor Activity...

  • Greg Nutt commented,

    Time Zone is dictated within the Subscription Settings.  This setting can be changed, but this will trigger a reprocessing job for all Raw Events captured to date, which will cause all analytics in...

  • Greg Nutt commented,

    'Scheduled' is a special state that can be set once the Start Time has been configured.  So the short answer is it is neither 'Staged' nor 'Draft'.  You can, however, move a guide into the 'Schedul...

  • Greg Nutt commented,

    Hey Chris Blachut - Automatic guides will only ever display to a given user once by default.  It is possible that you have already seen this guide and, therefore, will not see it again by design.  ...

  • Greg Nutt commented,
    Official comment

    Hey Lauren Yoon - In this scenario, you should just be able to add the new rule as a second rule to the Feature Tag.  All events that match either Rule 1 or Rule 2 will be captured by the Feature T...

  • Greg Nutt commented,

    Hello Chris Blachut - Both guides will need to be 'Automatic' guides and you'll use the Guide Ordering to specify which guide will take precedence.  By default, all 'Automatic' guides will show onl...

  • Greg Nutt commented,

    Hello Pavneet Singh - there is a great feature for doing just this within Pendo called Guide Permalinks.  Using this functionality, you can add a query parameter on the end of a URL (?pendo={UUID})...

  • Greg Nutt commented,

    Hello and welcome acurtis!  So you can configure and publish many guides at once, for a variety of segments.  Pendo, however, will only display one guide at a time for a given Visitor.  So, if a Vi...

  • Greg Nutt created a post,

    Using Track Events to capture Poll Responses with Context

    Pendo Guides give a great opportunity to capture active and passive feedback from your clients by way of Polls throughout your application.  But, sometimes, you want to have a generic Poll that cov...

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