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Renee Lan

  • Total activity 15
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Recent activity by Renee Lan
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  • Does track event trace back to day 1?

    1. Community
    2. Analytics

    Does track event trace back historical data? Or it can only collect data from the day it's implemented? Thank you! 

    • Created
    • 1 follower
    • 0 comments
    • 0 votes

  • Browser Language

    1. Community
    2. Analytics

    In Browser Usage widget, it says - info we are auto-gathering from the user agent when receiving events from visitors (browser language, browser name, operating system, etc.) But where and how can ...

    • Created
    • 2 followers
    • 8 comments
    • 0 votes

  • How to run a Visitor Report on Track Events?

    1. Community
    2. Analytics

    We have multiple track events set up for mobile app. But for some reason when I try to generate a visitor report, everything is blank. Is there a special setting for track events to work for visito...

    • Created
    • 1 follower
    • 0 comments
    • 0 votes

  • How to tag a URL that redirects?

    1. Community
    2. Analytics

    Hi there,  We need to tag a URL that redirects users to a certain page of our website. The user clicks on the link in our email campaign, lands on this URL for a second and immediately gets redirec...

    • Created
    • 3 followers
    • 1 comment
    • 0 votes

  • Merge two/multiple existing tags

    1. Community
    2. Analytics

    How do I properly merge two/multiple existing tags so I won't lose all the historical data? Thank you! 

    • Created
    • 2 followers
    • 3 comments
    • 1 vote