Molly Masterson

1. Community
2. Analytics
3. What is the best way to set up a Win/Loss Analysis for users that subscribe or don't subscribe after a free trial?

Awesome! Happy to help 😀 Thanks for posting on the Community!

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1. Community
2. Analytics
3. What is the best way to set up a Win/Loss Analysis for users that subscribe or don't subscribe after a free trial?

Hi Allison! Check out this recipe for increasing trial conversion rate. 

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Official comment

1. Community
2. Guides
3. Resource center vs. guides

If activation is set to automatic with another activation method, automatic activation takes priority. The guide is still available using other activations if frequency settings for the other activ...

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Official comment

1. Community
2. Guides
3. How long do Track Events take to be usable for Segments?

Hi Mark! Data becomes visible in Pendo and usable in segments as soon as the previous 90 days are processed. This typically takes less than one hour to process unless your subscription collects a l...

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Official comment

1. Community
2. Guides
3. Is it possible to change the lower case I that is used with Badges in Guides?

Hi Alice! Have you tried the steps outlined in this article? 

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1. Community
2. API / Developer
3. Runtime update

You can update custom metadata fields for visitors and accounts in a few ways. You can manually update a custom metadata field for a single visitor and account by navigating to the Visitor Details ...

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1. Community
2. API / Developer
3. Pendo.initialize does not get custom fields

Hi there! If an agent metadata field is incorrectly populated, it can only be updated the next time Pendo initializes. These fields can't be modified manually. They can only be changed by modifying...

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1. Community
2. New to Pendo
3. launch Guides after a user has been at least 10 Minutes on website

Hi Michael Albrecht! You can create this via segment rules using Time on Site. You can learn more about segment rules here as well as guide targeting here! 

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Official comment

1. Community
2. Guides
3. Can I create a guide that users can move when they appear on the application

Hi Sarat Jami alan.stephens!👋 Thanks for your question. This is a popular feedback request - you can upvote and add your use case here: https://pendo-feedback.pendo.io/app/#/case/16936

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1. Community
2. Introduce Yourself 👋
3. Howdy from Idaho!

Hi Cassidie Adams, great to meet you! That's awesome you've been using Pendo for such a long time - we're lucky to have users with so much knowledge on the Community! 😀 

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