Molly Masterson

1. Community
2. Integrations
3. Pendo segment

Hi Karthika!  Thanks for your patience. Our Hubspot connector is one way, so you may need to look into some other options like this one!

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• Created February 09, 2023 16:18
• 0 votes

1. Community
2. Guides
3. Configuring and testing across different environments

Hi Dmitry Reshetnik - thank you so much for your thoughtful breakdown here! Setting up the Staging list for testing your guides is the correct way to go about it. For clarity, here is what will hap...

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• Created February 07, 2023 17:59
• 0 votes

1. Community
2. New to Pendo
3. How to get a response for a support ticket?

Hi Ethan Borsook and Erin - I really appreciate your feedback about our Support response times and follow-up. Transparently, we are experiencing a higher than normal volume-to-Support Engineer rati...

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• Created February 07, 2023 16:14
• 0 votes

1. Community
2. Product Updates
3. Add Comment when requesting an Additional Approval

Hi Jared Morse! Can you share a little more about this request? While this isn't out-of-the-box functionality, it sounds like something our Professional Services team might be able to help provide ...

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• Created October 12, 2022 16:27
• 0 votes

1. Community
2. New to Pendo
3. Recording for New User Overview

Deborah Laurie thanks for your feedback - I'll pass this along to the team. I hope you're able to find a date that works for you!

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• Created October 12, 2022 16:21
• 0 votes

1. Community
2. New to Pendo
3. Recording for New User Overview

Hi Jayne Hoffman! You can find the recording here.

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• Created October 12, 2022 16:18
• 0 votes

1. Community
2. Integrations
3. Calendly link in Pendo

Hi Judy! I looked into this and found that your Technical Account Manager will be working with you to troubleshoot live. I'll be sure to follow up with them once they root cause this issue and shar...

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• Created July 28, 2022 22:08
• 0 votes

1. Community
2. Installation & Settings
3. Attributes to Pendo elements for clearer identification

Hi Judy! Apologies for the delayed response, and thanks for your patience. I've reached out to the Product team for some clarity on this and will get back to you as soon as I hear back.

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• Created July 28, 2022 20:52
• 0 votes

1. Community
2. Integrations
3. Intergrations

Hi Robert Fuehr! You can learn more about the Hubspot integration here. I'll do some digging and see if I can connect you with some of our other customers who have leveraged this integration, and ...

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• Created July 20, 2022 19:49
• 0 votes

1. Community
2. Guides
3. Can't find tooltip option when I try to create a mobile guide

Hi again Wenlei Yu! Digging into this, it looks like you're not able to see this tooltip because it is part of the paid subscription, and you're currently on our free plan. If you'd like to upgrade...

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• Created July 20, 2022 19:06
• 0 votes