Guides with scripts broken today

Today I noticed that big part of guides got broken. The guides with code blocks stop initializing (verified this by inserting simple console.log into start of the code bloc) and pendo reports

pendo-staging.js:22 [Cannot read properties of undefined (reading 'indexOf')]

Anyone else experienced similar issues? 

7

コメント

6件のコメント
  • 正式なコメント

    Xos Trucks and other folks on this thread.  Our team appreciates your posts and bringing this issue to our attention.  Our team has been working on identifying a root cause here and applying a fix to the issue you and others have experienced.  As of this afternoon, we have pushed out an update to the Pendo Agent to resolve this issue.  Please look for Agent version number 2.176.1 and above.

    Thank You

  • This is the line that fails with exception

    -----

                    function n(e, t) {
                        var n, i, r, t = t.data[0].props;
                        -1 < t.step_poll_types.indexOf("NPSRating") && (e = -1 < (t = e.findGuideById(t.guide_id).steps[0].guideElement[0].lastElementChild).dataset.verticalAlignment.indexOf("Bottom"),
                        n = "" !== t.style.width,

    ---

    1
  • I have the same error message when I try to use polls within Pendo Guides. It prevents poll responses from sending.

    For me the offending line of code is this:

    function dn() {
                    for (var e = [], t = 0; t < arguments.length; t++)
                        e[t] = arguments[t];
                    sn("error") && console.error.apply(console, e),
                    cn(Qt, e.join(" "))
                }

     

    1
  • I'm getting the same error on basic guides without any code blocks and it falls within the line below. Or at least, this is where it blows up. It seems to be connected to a capture event on mouse over and mouse clicks. The error does not trigger on guides that activates automatically on page view.

    ------------------------------------------------------------------------------------------

                function dn() {
                    for (var e = [], t = 0; t < arguments.length; t++)
                        e[t] = arguments[t];
                    sn("error") && console.error.apply(console, e),
                    cn(Qt, e.join(" "))
                }

    2
  • It's a shame on Pendo - no reaction or comment on this for almost a week. 

    0
  • It seems as if this issue also have caused Pendo-provided snippets in code blocks to stop working. This is really a nuisance as it messes up the end-user experience. Is there anyone from Pendo reading this?

    0

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