Guide Eligible "No"
Hello,
I'm new to creating guides in Pendo. I have created a segment and I'm noticing that for some filters (active days, number of events, time on site) I'm getting the notification "Rule is not eligible for guide". I wanted to know if this is due to the way our account is set up or is that across the board? And if the latter, is there a documentation somewhere that lists all the rules that are eligible for guides?
Thanks.
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Hi, Cecile Maindron. This is across the board. You can read more about why some segment rules are ineligible for guide targeting in our Segments article.
Thanks @...
Hi,
I'm also having difficulty understanding why my segment isn't eligible for guides so I went to the article. From what I'm reading does the segment need to be visible to Everyone for it to be eligible for Guides?
Thanks,
Crystal
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