Issue Capturing Screens on iOS with Pendo SDK 3.6.1 in React Native New Architecture
Hi Pendo Support,
We are currently facing an issue with screen tagging in our React Native iOS app after updating to the latest Pendo SDK version.
Details:
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Pendo SDK version:
rn-pendo-sdk@3.6.1 -
React Native setup: New Architecture enabled
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Platform: iOS
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Issue: Screens are not being captured correctly on iOS. This issue occurs consistently on second-level (nested) navigation screens.
Debugging Insights:
We enabled Pendo's SDK debugging and observed the following error:
+[PNDReactUtils sendFailureInfo:shouldSendErrorToBE:scanReason:] received failure from JS with error message: analyze (simple flow) screenId:JobScreen. Original error: findScreenContainerRootTag - screenContainer tag not found.
This seems to suggest that the SDK is failing to locate the screenContainer tag in the component tree. We're not certain if this is the root cause, but it aligns with the screens that are not being tagged.
Additional Information:
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All impacted screens are second-level (nested) screens in our React Navigation stack.
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A screenshot of the error is attached for reference.
Could you please assist us in resolving this issue? Let us know if you need more technical details or a sample project setup.
Thanks,
- Error while capturing the screen - Page Tagging
- Debugging Error log for this screen
コメント
Hey Thilina,
This iOS issue with the new architecture should have been fixed with our release of the 3.6.1 native iOS SDK. Please refetch the native iOS SDK (clear cache if needed). You may also upgrade to the 3.7 SDK that has been recently been released if you'd like. Please let us know if the issue persists.
Thank you,
Noam Bar-Touv
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