Todd Stoffer
コメント
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Hi Renee Lan since Pendo offers retroactive analytics you can simply add the rule you want to merge into one of your existing rules - then delete the original. When you add that rule to the existin...
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Hi Douglas Edwards I would recommend taking a look at the video in this support doc - https://support.pendo.io/hc/en-us/articles/360046272771-Developer-s-Guide-To-Installing-the-Pendo-Snippet. It o...
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Hi Louis Zhu If you are looking to completely remove the entire metadata field for all users you can do that from the data mappings page in Pendo (settings > data mappings). If you would like to se...
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Hi Andrew Hill - feel free to reach out to support@pendo.io and they should be able to help get that resolved for you.
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Hello. Pendo has the ability to add visitors/accounts to an exclude list - which allows you to have Pendo installed for those users (but not track their analytics). The best way to do this is to pa...
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Hi Jack Hendershott. In an ideal scenario, each of the items in the list would have a unique class or ID in it that you could use to tag each separately. This would help to ensure that each item i...
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Hi Josh Marowitz If I am understanding correctly you are not wanting to show the guide to users who have only had activity on the new version right? If so - you might be able to use a 'first visit'...
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Charlie Kivida The code to launch a Pendo guide would be pendo.showGuideById('GUIDE ID GOES HERE'). If you add that just below line 9 of the snippet I linked to above I believe it will dismiss the ...
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Hi Jacky Yang I have more insights from or mobile development team regarding this matter. It appears that this might be an issue with react native on Mac M1. Our teams are currently looking into th...
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Hi Christile GALLAND The guide conversion metric takes into account the order in which things happened. So it looks at whether the guide was viewed and then the feature was clicked on. Where the gu...