Hannah Chaplin

1. コミュニティ
2. Mobile
3. Can I embed a video in a mobile guide?

Hi Bridget! To confirm, YouTube video support has been released for iOS and Android in SDK 2.12.

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1. コミュニティ
2. Feedback & NPS
3. Auto-notify team members of NPS responses

Hi Alexandra, I'm not sure how you would do this privately but at Pendo, we have a public Slack channel for all NPS responses. On the response posted into Slack, we show the customer success manage...

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• 編集済み 2021年09月15日 08:58
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1. コミュニティ
2. Feedback & NPS
3. I have three platforms (web, iOS, Android). If I create NPS for each, will they avoid duplicates?

Hi again Scott, I've consulted with the experts ! Here's more detail for you:It is possible to ensure a user only sees the NPS survey on ONE of the platforms they are using to access your products....

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1. コミュニティ
2. Feedback & NPS
3. I have three platforms (web, iOS, Android). If I create NPS for each, will they avoid duplicates?

It does make sense...thank you! Let me double check with the team and get back to you. 

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1. コミュニティ
2. Feedback & NPS
3. In-App Feedback widget set up Query

Ah apologies Mel - I should have asked if you were on Pendo Free or not! If you're in your Pendo Free account, you can click "VOC" in the main menu on the left hand side to contact sales for a demo...

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1. コミュニティ
2. Feedback & NPS
3. In-App Feedback widget set up Query

Hi Mel,  Pendo Feedback would be brilliant for your use case, especially if you're already trying Pendo out. Do you have someone here you can contact to request that it's made part of your trial?  ...

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1. コミュニティ
2. Feedback & NPS
3. I have three platforms (web, iOS, Android). If I create NPS for each, will they avoid duplicates?

Hey Scott !It sure is! Check out this short blog post which covers NPS best practices across mobile + web. Here's a nice extract that answers your question: "In Pendo, you can segment your NPS surv...

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• 編集済み 2021年08月25日 14:05
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1. コミュニティ
2. Mobile
3. Flutter support

Hey there! We do support Flutter using our Track Events solution and you can learn more about that here.The help doc covers the functionality and key use cases for both analytics and guides in a Fl...

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1. コミュニティ
2. Mobile
3. How to add another app to my Free account?

Thanks Mor! Important notes: Right now, you must have the Pendo web snippet installed to then add 1 iOS and 1 Android app. When Free for Mobile goes GA sometime in October, you will be able to choo...

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