Ryan Philpott
コメント
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Hey Andrina, Here are a few ideas that could help get you started with your feature audit: Look for outliers, Sort by # of clicks, and review the features with 0 clicks / extremely high number of...
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Hey Peter, If you were to go with option 2, you would not have the ability to report on these in the UI or include the data in dashboards, but you could export all of the parameters through the API...
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Hey Sherish, I also just came across this resource with some good examples! Best, Ryan
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Hi Sherish, Welcome! When it comes to measuring guide impact there are a couple different tools. You'll want to start by thinking through the intention of the guide. If the goal is to have the user...
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Hi Howard, Best practice is always to set the guide back to “draft” or “stage” status if you need to make a change/update to the guide even if it is a small minor change like a typo. When you do mo...
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Hey Howard, If your Zendesk setup requires users to authenticate before they can access your Zendesk content, I would recommend setting up Bearer Tokens. This will allow your users to access the ar...