Ryan Philpott
コメント
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Hey Ian, It seems like the Pendo Tagging Aid Chrome Extension could help here! The tagging aid allows you to highlight any element in your UI and it shows you all of the available selectors that yo...
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Hi Emily, If you are looking to export your visitor's completion metrics for a guide, you can do so by going to Guide Metrics and exporting this section. This should show you each visitor who viewe...
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Hey Robert, I would recommend emailing help@pendo.io so they can help you troubleshoot what might be causing this. Best, Ryan
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Hey Evan, You can pull the page tag specifically and see all of the parameters under the section in our developer docs “Return list of specific pages.” Best, Ryan
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Hey Andrina, Here are a few ideas that could help get you started with your feature audit: Look for outliers, Sort by # of clicks, and review the features with 0 clicks / extremely high number of...
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Hey Peter, If you were to go with option 2, you would not have the ability to report on these in the UI or include the data in dashboards, but you could export all of the parameters through the API...
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Hey Sherish, I also just came across this resource with some good examples! Best, Ryan
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Hi Sherish, Welcome! When it comes to measuring guide impact there are a couple different tools. You'll want to start by thinking through the intention of the guide. If the goal is to have the user...
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Hi Howard, Best practice is always to set the guide back to “draft” or “stage” status if you need to make a change/update to the guide even if it is a small minor change like a typo. When you do mo...
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Hey Howard, If your Zendesk setup requires users to authenticate before they can access your Zendesk content, I would recommend setting up Bearer Tokens. This will allow your users to access the ar...