Alli Bordogna
投稿
-
Tagging checkboxes
Are we able to tag a checkbox so that we can track when it is enabled/disabled? If so, how can we track more than just clicks on anything we have tagged? How do we view the statistics of when a...
-
Dismiss guide on repeat views
Hi team, When a user opens the guide but does not close out of it in order to exit, the guide will continue to pop up on future visits until the guide is appropriately closed. If the user closes th...
-
Guide Conversion Benchmarks
Could you please share the standard of conversion of the Pendo guides across the industry/the customer base? In other word, what is a good performance of conversion vs. a bad? Thanks!
-
Page Segmenting Days Active vs. Page Views
While defining a segment, when would I pick (for a Page) “Number of Days Active” v/s “Number of Page Views”? Are “Days Active” events based on user interaction/activity with any tagged control (i.e...
-
Target guides to highly engaged visitors
We would like to use number of days active to target highly engaged students in the platform and send them a promotion. Would you know how we would get at that without using number of days active o...
-
In app NPS vs email NPS
Does Pendo have any research or data that indicates the difference in doing in-product NPS survey’s versus exclusively emails? We are seeing very different in-app results from the email NPS surveys...
-
How to increase NPS response rate?
Our in-app NPS survey response rate is currently 2%. How do we increase this to ensure we're collecting more feedback?