Molly Masterson
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The following steps outline this general process: 1. Create Pendo Guide with a Yes/No poll building block The first step in the process is to create a Pendo for the users you want to present with...
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Here's a presentation that you can provide to your development team that can help them code your application to ensure that you can accurately capture user interactions.
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Here's a presentation from Pendomonium 2019 on guide copy best practices from Decisiv. It's old but still relevant! https://drive.google.com/file/d/1do9p5feS85egTTucRMvnm6szF2p0-XU1/view
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Hi Everyone – When working with Anonymous Visitors, sometimes customers will want to not only track their activity, but also allow them to see Pendo Guides. This requires enabling two features in P...
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Set the filter to 'Everyone' Set the date range as desired (you'd probably want to select custom) Make sure it's set to 'All Apps' and 'All Accounts' for the remaining dropdowns
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Here's a video on how to use visitor and account reports.
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'Most recent browser' and 'Most recent browser version' are useful options for creating a segment when you want to target a guide for users on a specific browser or browser version. However, knowin...
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Create the visitor/account report w/the desired NPS data columns in Pendo Use the Report API endpoint to get the report contents in the desired format (JSON object or CSV) Client uses the me...
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When installing Pendo via Segment.io, the Segment code snippet is installed on the application. The Segment code snippet is what automatically initializes (turns on) Pendo. For users who don't want...
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Confirm that your page rules are accurate before looking into feature rules On the features list, add a column for "Rules" Seek out outliers and duplicates - Sort the features list by # of clicks ...