Goals

Overview

You can use goals to set and measure targets over a period of time for various segments of users across selected pages or features. For example, Pendo Goals can help you track towards a 10% increase in new feature usage or 20% decrease in traffic to a page that will be deprecated.

Goal Types

There are two types of Goals you can create in Pendo:

• Ongoing - These goals are tracked on a continuing basis using a baseline. Progress will be visualized in an ongoing graph including a baseline with a synopsis of progress.

 

• Timebound - These goals are cumulative from the start date and have a specific deadline. Progress will be visualized with an estimated percentage to goal and number of days left until the deadline.

Create Goals

Navigate to Pages or Features and then select a page or feature you’re interested in setting a goal for.

Next, locate the “Add a Goal” option in the graph on the right-hand side.

Choose the type of goal you would like to add:

Ongoing

1. Adjust your desired date range
2. Select a target segment
3. Enter goal target with frequency and type of measurement
   • Frequency - Daily, Weekly, Monthly
   • Measurement - Page Views (or Feature Clicks if you're adding a Goal to a Feature), Visitors, or Accounts
4. Save when you're ready

Timebound

1. Select your target segment
2. Enter goal target with type of measurement
   
   • Measurement - Page Views (or Feature Clicks if you're adding a Goal to a Feature), Visitors, or Accounts
3. Choose your Goal deadline or custom date range
4. Save

Dashboard Widget

Once a goal is saved, you will have the ability to add it to your dashboard for easy tracking. Click on "+ Add to Dashboard:"