Answered

Launch Guide action doesn't work

HI, I am trying to create a set of onboarding guides for our applications, and I wanted to add a button at the end of each guide that would trigger another guide in the queue. So I used Launch Guide action. Unfortunately, when I open preview, clicking the button doesn't open anything. The guide I want to launch with the button is already published, I checked the configuration and settings and all seems to be in order according to https://support.pendo.io/hc/en-us/articles/14324106941211-Guide-isn-t-displaying. Can you give me some hint what should be checked and done? Thanks a lot

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  • Similar to what was posted in Slack, guide preview only works for the single guide you are editing. But segmenting the guides to yourself and/or putting them in Staged helps you test the entire workflow you built.

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