Elizabeth Feller
Activity overview
Latest activity by Elizabeth Feller-
Elizabeth Feller commented, we saw an increase for sure! It kind of depends on your product though and how you set up your NPS survey -- having the email backup enabled helps catch those who are either not logging in or who a...
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Elizabeth Feller commented, I would say this article helps https://help.pendo.io/resources/support-library/guides/net-promoter-scores-nps-in-pendo.html Benefits to *using Pendo* for NPS are that it's in-the-moment, you can ma...
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Elizabeth Feller commented, what if you segmented the announcements as more of a drip campaign? So a set of them would be based on when they see the first set
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Elizabeth Feller commented, I'm also curious about this. We have Pendo on several platforms and are now developing services that will "plug in" to all of these platforms eventually. Should each service have its own key, or ca...
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Elizabeth Feller commented, I'd love to see something like this thread https://support.pendo.io/hc/en-us/community/posts/4402737245851-How-to-use-the-Resource-Center-to-link-out-to-an-external-website but specific to the Pend...
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Elizabeth Feller commented, So guide throttling is mostly for when and how frequently to first display guides with automatic activation -- beyond that, if you want a single guide to come back on a frequency, I would either gi...
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Elizabeth Feller commented, Can you be more specific with what you'd like to see when you use throttling in Pendo?
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Elizabeth Feller commented, Does Pendo have any recommendations on "use this configuration" if your customers use your core events on a pretty predictable/seasonal schedule? In the ed-tech space, we want to keep "time of year...
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Elizabeth Feller commented, Try using the Guide Conversion! It should be available for everyone on guides and also announcements. You could also add features to the guide metrics graphs for announcements to see any changes in...
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Elizabeth Feller commented, Some obscure reasons would be to check:The z-index of the first guide step, it might be behind other things on screen.If any script or styling on the page is hiding Pendo things on purpose.If there...