
Liz Feller
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Activity overview
Latest activity by Liz Feller-
Liz Feller commented,
I would say this article helps https://help.pendo.io/resources/support-library/guides/net-promoter-scores-nps-in-pendo.html Benefits to *using Pendo* for NPS are that it's in-the-moment, you can ma...
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Liz Feller commented,
what if you segmented the announcements as more of a drip campaign? So a set of them would be based on when they see the first set
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Liz Feller commented,
I'm also curious about this. We have Pendo on several platforms and are now developing services that will "plug in" to all of these platforms eventually. Should each service have its own key, or ca...
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Liz Feller commented,
I'd love to see something like this thread https://support.pendo.io/hc/en-us/community/posts/4402737245851-How-to-use-the-Resource-Center-to-link-out-to-an-external-website but specific to the Pend...
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Liz Feller commented,
So guide throttling is mostly for when and how frequently to first display guides with automatic activation -- beyond that, if you want a single guide to come back on a frequency, I would either gi...
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Liz Feller commented,
Can you be more specific with what you'd like to see when you use throttling in Pendo?
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Liz Feller commented,
Does Pendo have any recommendations on "use this configuration" if your customers use your core events on a pretty predictable/seasonal schedule? In the ed-tech space, we want to keep "time of year...
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Liz Feller commented,
Try using the Guide Conversion! It should be available for everyone on guides and also announcements. You could also add features to the guide metrics graphs for announcements to see any changes in...
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Liz Feller commented,
Some obscure reasons would be to check:The z-index of the first guide step, it might be behind other things on screen.If any script or styling on the page is hiding Pendo things on purpose.If there...
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Liz Feller commented,
I will say our engagement with NPS and response rate is significantly higher, and by doing it in-app we can see what visitors were doing before responding, etc.If you use a non-Pendo system to send...