Pendo Snippet Installed But Not Seeing Data
Our engineers have installed the Pendo snippet on the site, and we can see that it's installed and should be pinging Pendo. However, when I look at the subscription in Pendo, it displays messages saying the install is not complete, and the dashboard shows no visitors. We have enabled "show anonymous visitor data" for this site because we do want to see traffic from anonymous visitors.
0
Comments
I would try entering the following command into your browser console to confirm that Pendo is running and properly installed: pendo.vadliateInstall()
More information on how to use the pendo.validateInstall() command to confirm installation is described here: https://support.pendo.io/hc/en-us/articles/360022819711-Snippet-Install#Step4VerifytheInstallation
"vadliateInstall" typo. pendo.validateInstall() ✅
Please sign in to leave a comment.