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Howard Lio

Community Manager @ Pendo: Welcome to the Discussions Community - let us know what we can do to improve your experience!

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Latest activity by Howard Lio
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    Howard Lio commented,

    Hey Larry Armstrong, Thanks for your post and sharing in the Community! Yes it's possible to disable the close button in the guide; in the guide tab, you will go under styling and uncheck the Close...

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    Howard Lio created a post,

    PES Improvements AMA Thread - Comments will open on 1/31!

    Hi everyone, this is the PES Product team and we're excited to have you join our AMA thread here in the Community. Comments are closed right now but will open on January 31st, Monday at 11 am EST. ...

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    Howard Lio commented,

    Hi Alan Gao, Thanks for your post and welcome to the Discussion Community. At this time, we do not have staging for mobile environments. You can generate another mobile app for testing, but from ou...

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    Howard Lio commented,

    Hi Vivian Johnson, Sure thing, you can submit a ticket with our support team and we can loop in your account manager for this request. 

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    Howard Lio commented,

    Hi Katie Lacy, Thanks for sharing this result and the updates - I've spoken with some team members and some recent changes to the code snippet seem to have impacted what you're seeing with the onb...

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    Howard Lio created a post,

    How can you track users from external campaigns?

    I'm curious about tracking external sources (email campaigns, SMS, push notifications) to understand how people are coming to my app and evaluate effectiveness of my campaigns.    What are some ot...

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    Howard Lio commented,

    Hi Katie Lacy Are you adding the snippet to a custom code block on each step of the guide that you would like to dismiss? Is this only not working for guides from your resource center or any guide...

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    Howard Lio created a post,

    Export all results from a poll

    Thanks Doug McDaniel and Liz Feller for calling this one out as a frequently asked question: "I would recommend creating a Visitor Report where each column is a question from your poll. This visito...

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    Howard Lio commented,

    Hi Jaala Seifipour, Thanks for your post and sharing with the Community! When you say reports, are you talking about a specific report or in general? While we do have the option to exclude weekends...

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    Howard Lio commented,

    Hi Tzachi, Thanks for your post and sharing your question with the Community. Is no metadata appearing for you since your setup on the Visitors or Accounts reports? From your description, it appear...