I'm not seeing any metrics for my new guide

If you've recently published a guide but aren't seeing any metrics for it in the Pendo UI, there are a few reasons why that could be:

How long ago was it published? Guide metrics are updated in the Pendo UI at the top of every hour, so there's a slight delay before the first metrics will appear
Check the date filter. If the date range is set to something like Last 7 Days or Last 30 Days, today's data is not included in that view. So if you just published a guide today and it's past the top of the hour when the UI is refreshed, try changing the date filter to Today:

Liz Feller

May 06, 2021 13:12

Also add to the list to verify the first step's location, targeting, and guide activation :) it's exactly why we have guide testing prior to publishing, to weed out any possible kinks that would prevent display and also to verify we'll see the metrics before going live.

I'm not seeing any metrics for my new guide

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