How often should you run an in-app NPS survey?

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  • This depends on what works for you and your customer base so there isn't a 'correct' answer to this one.

    In Pendo, you can choose whether the survey goes out every 90, 180 or 360 days. Here's the article for you to learn more. You can use Pendo's NPS product on web and mobile apps too! Super cool ! 

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