Select multiple options on a single poll


I'd like to be able to create a poll that allows a user to be able to make multiple selections ie

What are your favorite sides (select all that apply)

  • French Fries
  • Onion Rings
  • Coleslaw 
  • Potato Salad

The user would be able to select multiple options from the list above. 






  • Hey Liju George,

    Great question and I think this will be helpful as a resource for you:

    Check out the documentation in the link provided. 

  • Howard Lio I found this post while trying to also create a multiselect poll and followed the instructions on the documentation. Did you have any trouble with the JS making your guide step not display? In preview mode, the guide activates as expected (the screen lightens like it's in the background), but the guide step lightbox is not displaying.

  • I am observing the same issue described by Jessica: the guide step lightbox does not show in preview. it looks like it's hidden in the top left hand corner of the window (see attached).

  • Hi everyone,

    If you are having trouble with the Github code, please edit line 14 to:

    hiddenBox[0].closest('._pendo-row').style.display = "none"; 

    I was able to have the multi-select poll work in my production instance. 

  • I've implemented this, but now Pendo is treating each response option as its own poll with 5 possible responses. Does anyone have an idea of how to interpret that data? Maybe Howard Lio or Alexis Ordona?

  • Hi Peter Berexa can you share a screenshot of what you are seeing?

  • I've used this and it works for multiple select, but my responses are all piled in the open text box and I can't see them. Any ideas on how to adjust that? Is the hidden box necessary?

  • Hi all,

    Upon changing line 14 the code, I receive the following on my poll. 

    Any thoughts? 


  • How would we enable multiple select polls in Adopt?

  • line 18 needs to be changed to 

      hiddenBox[0].style.display = "none"; 

    It was grabbing too high of an element, meaning the entire slide instead of just the hidden box and hiding it. 

  • I've followed this, but i am not able to see the answers to the poll .. it's empty! I am only able to see answers to the other questions .. 

  • I am having the same issue as Sara. Everything works fine except the responses are not being captured. Alexis Ordona any advice?



  • I have the same issue as Sara and Carrie. Any advice?

  • I am also facing the same problem, has anyone found a solution? 

  • I'm having the same problem as everyone above, where the polls appears correctly but no responses are being captured in Pendo's UI. Would love a solution if anyone has one!

  • Same problem here. A multi-select poll option is much needed. Has anyone put in a feature request? 

  • Hello, I am also experiencing the same issue in trying to retrieve the poll results via the hidden open text field. Is there a change that needs to be made to the poll?

  • Bailey Taylor

    They update this code. You can use these codes. Also, don't forget to pass the Open text box as hidden. [hidden]

    All the multi-selections by the users will be recorded in this hidden textbox.

  • I've tried to use that version of the code as well and the responses are not being tracked via the open text box. Is there something I can add to the code to ensure that the results are recorded and made available to view in the Pendo poll response section?

  • It worked for me. Try to create a new one with only 1 multiple-choice question and add these codes. The only thing that you should add is [hidden] to the open text title. 

  • Has anyone found a way to use these poll responses for building a targetable guide segment?


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