When I launch preview mode noting happens

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    Howard Lio

    Hi Danny Brock,

    Thanks for sharing your question with the Discussion Community. That's good that the designer is working so perhaps it's something else. 

    When you're launching the preview of the guide, double check where your guide is located/how its activated. Is it meant for a specific page or URL that you're not on or are you activating based on an element that's not present in the web browser or product area?

    Check out the article and see if you have any other specific requirements or activations for the guide that may cause the guide to not preview in a specific area. Let the Community know if you have any more details you come across. 

     

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    Danny Brock

    Hi Howard Lio.  Thanks for your info.  I did see the preview start to work after the "start time" of my guide was hit.  This seems unintuitive to me to have to define a start time in order to see a guide in preview mode.  When guides are being developed, you don't want to have to define a start time.  Am I doing something wrong here?

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