Badges Duplicating and showing in multiple locations

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Jessica Krueger

• October 22, 2021 17:59
• Edited

Has anyone run across this issue?  Our guides are triggered by badges.  When I mark the target, the clickable area is bigger than what I need.  I shrink or manipulate the clickable area and it leaves the original badge in the first spot and then creates another badge in the new one.  They both trigger the guide but I don't need both.  HELP!

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  Howard Lio

  • October 22, 2021 19:52

  Hi Jessica Krueger,

  Thanks for your post and sharing this issue with the Community. This definitely looks like a bug that our support team can take a look at since there should not be multiple badges for a guide. I see you already have a ticket open with them, and if you have any further steps to share with your peers, please comment on the thread!

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