NPS intervals combined with segment

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    Angus Yang

    Hey Eric,

    Hope this example helps:

    1. Has the user seen NPS1 within 30 days?

    • If yes, they don’t qualify.
    • If not, move them to the next step.

    2. Has the user seen/answered the NPS2 survey within last 90 days?

    • If yes, they don’t qualify.
    • If not, move them to the next step.
    In your example, the user starts at step 4.
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