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Eric Miller

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Latest activity by Eric Miller
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    Eric Miller commented,

    We have the same issue and agree with andrew.kirwin (z-index minus 1!) Example: We need to set the z-index to 9999 to get guides to go under our static top nav however any z-index under 200,000 put...

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    Eric Miller commented,

    You could either add an additional step to your NPS guide with some follow-up poll/questions (the NPS allows the addition of steps), or perhaps you could create an action button that launches a sep...

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    Eric Miller commented,

    A workaround we used to accomplish segmenting a guide to users who had been active X number of days in the last Y days was to create the segment using "days active" and then export the CSV of users...

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    Eric Miller commented,

    Thanks Todd Stoffer for chiming in on my question.

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    Eric Miller commented,

    We tried this out in our app and does work as you described and like you showed the alert badge is to the top left and not moveable. That's not the ideal location for us from a UX perspective. Any ...

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    Eric Miller commented,

    Thanks Angus Yang for the info and demo.

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    Eric Miller created a post,

    Activating Resource Center by UI element

    The Resource Center support article states "You can also choose to activate your Resource Center by clicking on an existing element in your application." If we do this, is it correct to assume we l...

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    Eric Miller commented,

    I submitted this to Support and got the following reply: Time on page is the times unit in minutes. This is a known issue flagged in engineering ticket: APP-53926. The code fix has been developed ...

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    Eric Miller commented,

    The plot thickens...if you look at the segment details in the sidebar summary, Pendo actually fills in the blanks with "days"...so if Time on Page is greater than or equal to 5 days, what does that...

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    Eric Miller created a post,

    Are NPS intervals considered across apps?

    We have a multi-app subscription with unique NPS guides running in each app. If we set the surveys to 90 day intervals, will the viewing of an NPS from one app impact the ability to see the NPS in ...