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Eric Miller

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Latest activity by Eric Miller
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    Eric Miller commented,

    I submitted this to Support and got the following reply: Time on page is the times unit in minutes. This is a known issue flagged in engineering ticket: APP-53926. The code fix has been developed ...

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    Eric Miller commented,

    The plot thickens...if you look at the segment details in the sidebar summary, Pendo actually fills in the blanks with "days"...so if Time on Page is greater than or equal to 5 days, what does that...

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    Eric Miller created a post,

    Are NPS intervals considered across apps?

    We have a multi-app subscription with unique NPS guides running in each app. If we set the surveys to 90 day intervals, will the viewing of an NPS from one app impact the ability to see the NPS in ...

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    Eric Miller created a post,

    NPS intervals combined with segment

    If we have our NPS interval set to 90 days, but have some segment rules that might preclude a user from seeing the NPS guide (even if the 90 day interval has passed). For example we might have a ru...

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    Eric Miller created a post,

    Definition of Time on Page

    When creating a segment there is a data point under Pages called "Time on Page." What is this measuring and what is the unit being set in the parameter?

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    Eric Miller created a post,

    How to avoid printing the Resource Center badge

    Our app allows the user to create a PDF of their screen to print out the content. However the Resource Center badge is coming along for the ride and obstructing some content in the PDF. Any suggest...

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    Eric Miller commented,

    Is that link in the final paragraph supposed to launch open the Resource Center on that page? That's what we are hoping to do with our own. I can see the Resource Center but it only opens if I manu...

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    Eric Miller created a post,

    Best practices for borderless images in guides?

    We are using a custom code block to create an image block where the image goes up to the container edges (no border/margin). Pendo uses this design type in their guides (see example below). In some...

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    Eric Miller commented,

    Wanted to share a data story that shows the power of targeting your Resource Center badge with a guide to introduce or draw attention to it. In this Data Explorer graph, the light green columns are...

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    Eric Miller created a post,

    Resource Center - scroll for smaller screens?

    When more modules are added to the Resource Center than the container height allows for it will enable an internal scroll mode. I am wondering however is there a way to get the RC to scroll just wh...