cookieDomain & Tracking Anonymous Visitors Across Subdomains
Hi Community, I have a quick question about cookieDomain & Tracking Anonymous Visitors Across Subdomains
According to the support article all we need to do is simply add a cookieDomain flag within the pendo.initialize() function in the snippet.
cookieDomain: .example.com
But adding cookieDomain as it showed in the article triggers an initialization error, so I assume that the value for this key/value pair should be enclosed with parentheses e.g.
cookieDomain: '.example.com'
So the pendo.initialize section should look like this:
pendo.initialize({
visitor: {
id: 'VISITOR-UNIQUE-ID' // Required if user is logged in
// email: // Recommended if using Pendo Feedback, or NPS Email
// full_name: // Recommended if using Pendo Feedback
// role: // Optional
// You can add any additional visitor level key-values here,
// as long as it's not one of the above reserved names.
},
account: {
id: 'ACCOUNT-UNIQUE-ID' // Required if using Pendo Feedback
// name: // Optional
// is_paying: // Recommended if using Pendo Feedback
// monthly_value:// Recommended if using Pendo Feedback
// planLevel: // Optional
// planPrice: // Optional
// creationDate: // Optional
// You can add any additional account level key-values here,
// as long as it's not one of the above reserved names.
},
cookieDomain: '.example.com'
});
Can anyone review and confirm this?
0
Comments
Igor Gonebnyy That is correct - the value for the cookie domain needs to be wrapped in single quotes as you have in your example. I can submit a request to update the support doc to make sure that gets included.
Todd Stoffer Thank you for the confirmation, let's update the support doc!
Is it possible to pass an array of subdomains besides just one either by comma delimited list or as string array? I cannot find any documentation on this.
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