Isidore Gotto

1. Community
2. Analytics
3. Effectiveness of Guides

We usually use the Guide Metrics to understand engagment levels with the guide and then add our Feature tags to the chart to see if we are meeting our objective to drive adoption or to decrease eng...

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• Edited June 24, 2022 17:03
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1. Community
2. Guides
3. How can my UX team leverage Pendo?

This is great! I would like to suggest also adding information for UX'ers, how to use Guides to test different types of content in the guide? ie. text support, video support, pdf downloads, etc.  ...

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• Created June 24, 2022 16:32
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1. Community
2. Best Practices
3. CSS guidance for developers

Our approach is very similar to what Gregg mentioned above our apps have a new front-end which makes it difficult to grab contextual identifiers and some apps are single page apps.  Feature tagging...

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• Edited June 24, 2022 14:27
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1. Community
2. Analytics
3. Can I capture Screen Resolution?

I have had a similar request I used a hidden guide step to capture the resolution, screen + browser width and heights, color depth.  But agree if you have access to code that Track Event is the bet...

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• Edited March 07, 2022 14:27
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1. Community
2. Guides
3. How to target activate resource center using 2 or more unique HTML attribute IDs?

@... that didn't work, it now does not load for both targets.

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• Created February 25, 2022 00:26
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