Jesse Kitchens
Activity overview
Latest activity by Jesse Kitchens-
Jesse Kitchens created an article, Redact personal information from guide and survey responses
Response Redaction removes personal information, such as names, email addresses, and phone numbers, from the written responses that visitors submit to your guides and surveys. You choose which type...
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Jesse Kitchens created an article, Data Sync handling for Visitor or Account ID merges
When Pendo merges Visitor or Account IDs, also known as remapping, it rewrites your historical data in Pendo so that it's associated with the new IDs. Data Sync doesn't rewrite data that it has alr...
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Jesse Kitchens created an article, Sync visitor metadata from a Salesforce report
Use a Salesforce report as the source of your Salesforce visitor sync, so the report decides which records sync to Pendo and which of their fields become visitor metadata, including fields from rel...
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Jesse Kitchens commented, Official commentXos Trucks and other folks on this thread. Our team appreciates your posts and bringing this issue to our attention. Our team has been working on identifying a root cause here and applying a fix ...
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Jesse Kitchens created an article, Overview of a CNAME
A CNAME (Canonical Name) is a type of DNS record that routes your Pendo visitors through a subdomain of your own domain. Specifically, Pendo uses a technique known as CNAME masquerading, where Pend...
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Jesse Kitchens created an article, Get help with Pendo from Technical Support
You can contact Pendo's support team and view your existing tickets in two ways: through the in-app Resource Center or by emailing support@pendo.io. Both options connect you with the Pendo Support ...