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Carolynn Rodon

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Latest activity by Carolynn Rodon
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    Carolynn Rodon created a post,

    API Aggregation - Pages by Customer

    1. Community
    2. API / Developer

    Hi there,  I have a customer who is trying to figure out how to use APIs to find aggregate time-on-page over 30 days and group by customer. Does anyone have a sample of how they've done this before?

    • Carolynn Rodon
    • 1 follower
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    Carolynn Rodon created a post,

    Sending NPS to Salesforce without SFDC Integration

    1. Community
    2. API / Developer

    Hi community,  I was recently asked if there is a way to send NPS to Salesforce without the integration and learned that it is possible using Pendos API calls. How to below.  Create the visitor/ac...

    • Carolynn Rodon
    • 1 follower
    • 0 comments
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    Carolynn Rodon created a post,

    Track Events - What are they good for?

    1. Community
    2. Best Practices

    Hi there,  Starting a thread to share your favorite/best uses for track events or just a place to get some inspiration. I'll start the post out with a few of the favorites I've seen but please feel...

    • Carolynn Rodon
    • 5 followers
    • 0 comments
    • 1 vote
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    Carolynn Rodon commented,

    1. Community
    2. Best Practices
    3. Testing Web for Mobile Guide

    It's also possible to use console tools to test guides in a different view.   

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    • Carolynn Rodon
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    Carolynn Rodon created a post,

    Testing Web for Mobile Guide

    1. Community
    2. Best Practices

    Tips for building/testing web for mobile guides.  1. Segment the guide to just yourself/testing group in order to test the guides on different devices.  2. Utilize the "show on mobile web only" fun...

    • Carolynn Rodon
    • 2 followers
    • 2 comments
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    Carolynn Rodon commented,

    1. Community
    2. Best Practices
    3. Pendo for Customer Research

    Joan Saez Pons Exciting! Sending you an email so we can get you all connected.

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    Carolynn Rodon created a post,

    Pendo for Customer Research

    1. Community
    2. Best Practices

    Hi everyone,  My name is Carolynn and I am a Customer Success Manager here at Pendo. I'm hoping to connect my customer who uses Pendo for Customer Research with other customers who do the same. Any...

    • Carolynn Rodon
    • 2 followers
    • 2 comments
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    Carolynn Rodon commented,

    1. Community
    2. Guides
    3. Tip: Open Guide (or Resource Centre) on a desired Step (or RC article).

    This is great Stefano D'Avascio thanks so much for sharing! 

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    Carolynn Rodon created a post,

    Video Analytics

    1. Community
    2. Analytics

    Hey there! Pendo CSM here. Working with a customer to hopefully discover creative ways to get guide video analytics. We'd like to see things like # of views, time on video, and end-user/visitor inf...

    • Carolynn Rodon
    • 4 followers
    • 1 comment
    • 1 vote