Angela Holly
Articles
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Troubleshoot MAU metrics for a multi-app subscription
The most accurate place to view your contractual Monthly Active Users (MAU) is the MAU tab in Settings > Organization settings. This is the official record for your subscription’s MAU. For more inf...
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Subresource Integrity (SRI) for the Pendo Web SDK
This article explains how to implement Subresource Integrity (SRI) when self-hosting the Pendo Web SDK. SRI provides additional security by verifying that the Pendo Web SDK file that loads hasn't b...
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Use dynamic URLs in guide buttons
You can create more flexible guide experiences by using relative URLs or dynamic web SDK metadata substitutions for the URL Link action in your guide buttons. This helps you send users to the right...
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Block all Pendo guides in specific situations
This article explains how to block all Pendo guides from displaying in various situations, including for specific customers, environments, or pages. These recommendations apply to web applications ...
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Use the Location API to customize collected URLs
Use the Location API to transform the URL collected by the Pendo Web SDK. This is useful when the default application URL doesn't reflect how your app is structured or when you want more control ov...
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API only returns data from one application
If your API response doesn’t return the data you expect, the request might be defaulting to your subscription’s default application. This typically happens when your subscription has more than one ...
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Error: 400 Bad Request "missing jzb"
This article provides guidance for when you encounter the error ‘missing jzb’ when requesting data through the Pendo V1 API aggregation endpoint.Product area: API (web)IssuePendo has four instances...
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Methods for exporting Pendo data
Pendo provides two primary solutions for customers who need to make Pendo data available in data warehouses and business intelligence (BI) tools: Data Sync and the Aggregation API. Choosing between...
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Merge Visitor or Account IDs
Changing the format or values of your Visitor or Account IDs creates new records in Pendo, disconnecting historical data associated with previous IDs. Unless the old IDs and new IDs are merged, it ...
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Bulk create and update Pages and Features for web apps
You can work with Pendo Support to create or update Page and Feature tags in bulk using a CSV file. This approach helps you manage large numbers of tags without having to complete each action manua...