Kelly Casanova
Activity overview
Latest activity by Kelly Casanova-
Kelly Casanova commented, Thanks Greg Nutt! I hadn't thought about creating a single Feature tag for both. I'll present that as an option but I would imagine that this would pose an issue if they do want to track them separ...
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Kelly Casanova created a post, Measuring two successful features within a Funnel
Hello, Is there a way to include two features that would equate to "success" in one funnel - similar to an "OR" condition? We’re counting an activity as successful if a user clicks on one of two op...
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Kelly Casanova commented, I love the idea of of asking what the Product team's expectations are. I hadn't thought to factor that into backing into the problem areas. Great call out.
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Kelly Casanova created a post, How can I identify what pages/features my users are having trouble with?
If I wanted to understand the areas, features and pages that a customer typically has a questions on or typically need additional assistance on, where could I go/use to pull that information. The g...
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Kelly Casanova created a post, Segmenting by user access and feature permission
If a user's level of permissions is highly customizable in terms of what features they may or may not have access to, what is the best way to capture the permission level to create segments to targ...