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Charlie Kivida

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Latest activity by Charlie Kivida
  • Charlie Kivida commented,

    Howard Lio-  I have a similar scenario. Our scenario is that we are doing track events for when a shipment is made.  On screen, users can bulk/batch shipments and ship 20+ shipments in 1 click. Any...

  • Charlie Kivida commented,

    Thanks Todd-Stoffer, think this is working for now.  Crudely implemented it for 3 buttons on on guide lightbox, but seems to be functioning as expected! Appreciate the help. 

  • Charlie Kivida commented,

    Josh Todd Stoffer this seems to be halfway there.  this does dismiss guide A and allow for reload to relaunch Guide A, but it no longer launches Guide B (the original intent of the button) Probably...

  • Charlie Kivida commented,

    Todd-Stoffer I don't think the linking back loop would work in this scenario due to the fact that the other guides have multiple paths that may not have a customer "complete" or finish with a step ...

  • Charlie Kivida commented,

    It seems very similar to this, but wasn't able to find a way to implement...https://support.pendo.io/hc/en-us/community/posts/4403883973147-Force-reset-guide-viewed-state?page=1#community_comment_4...

  • Charlie Kivida created a post,

    Guides dismissing when launching other guides

    For new users, we have a lightbox that pops up if we notice their account is not fully setup.  This guide we want to always launch on a page load, while the customer is in the relevant segment, unl...

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  • Charlie Kivida commented,

    I have a very similar situation, but instead of a close button, I have buttons that launch into other guides.  I have guide A that launches guide B or C based on button click.  I don't want launchi...