Cole Mason
Activity overview
Latest activity by Cole Mason-
Cole Mason commented, Thanks Ryan! I have reviewed that support guide and while the issue is essentially the same as what I'm encountering, I was able to fix the problem. I was hopeful it was a permissions issue, but ou...
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Cole Mason created a post, Embedded video giving "This content is blocked. Contact the site owner to fix the issue." error
We've had a handful of guides with embedded video (hosted at Brightcove) running for over a year without issue and all of a sudden (within the past week) the embedded video player is showing a big ...
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Cole Mason commented, I just wanted to update everyone that I found a great solution using permalinks! Essentially, I used the permalink URL parameter for the guide, then set up a page rule with that permalink. Now, any...
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Cole Mason commented, Thanks for that thought, Alan! There is a potential to use snooze in that manner, although it's still not as ideal as setting a 0 minute delay. My concern is that a user could potentially go throug...
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Cole Mason created a post, Trigger guide based on URL parameter, but need it to show every time
We're using a URL variable (e.g. homepage.com?url_parameter=trigger-pendo-guide) in order to trigger a Pendo guide, however, we're still limited to the repeat rate of showing only once per hour. We...