Liz Feller
コメント
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We run into this because when our internal users change accounts in one product, their visitor ID changes as well. Is this what happens to yours also? Could you add segment rules to only include us...
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1. Do you see anything in the edit history in the Pendo UI that might point to what's going on? Sometimes for me a guide hasn't saved settings if there were errors like a button set for automation ...
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what does your copy look like for the link in your announcement? Do you see any console errors when you try clicking, or browser alerts?
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Please note my recommendation works in a text building block, while Victor's works in a custom code block :)
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Did you put that in a custom code block or in a text building block? be sure you're formatting it as: {visitor.user_first| /} with a single set of curlies.
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Because guide steps can be targeted to visible elements on your page, you can actually create a single onboarding guide with multiple steps, and use guide logic to have steps skip if the element is...
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Tagging one page multiple times will clutter up your page analytics, and if they all share the same URL the name difference is not doing anything for you -- all your guides are targeted to the same...
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yeah I would validate your segment rules against your metadata in your session and also look for console errors when you try to interact with the Resource Center!
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You could go as little as 1 hour with the snooze function, but perhaps that is too much? Maybe see what the average session time is for your segment and use that to guide what the snooze interval s...
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No, Pendo only supports 10. What is neat though is that you can switch them out if you're looking to report on them at a specific time.