Howard Lio
Community Manager @ Pendo: Welcome to the Discussions Community - let us know what we can do to improve your experience!
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Hi Alex, I see you've submitted a ticket with our support team already and are following the next steps. Thanks for sharing this with the community!
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If your application has iframes, it’s important to ensure that the Pendo snippet is installed in those as well -- this is required for the agent and designer to be able to interact with the content...
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Hi Alan Gao, Thanks for your post and welcome to the Discussion Community. At this time, we do not have staging for mobile environments. You can generate another mobile app for testing, but from ou...
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Hi Keane Johnson, Sure thing, you can submit a ticket with our support team and we can loop in your account manager for this request.
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Hi Katie Lacy Are you adding the snippet to a custom code block on each step of the guide that you would like to dismiss? Is this only not working for guides from your resource center or any guide...
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Hi Jaala Seifipour, Thanks for your post and sharing with the Community! When you say reports, are you talking about a specific report or in general? While we do have the option to exclude weekends...
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Hi Eric Miller, Every NPS survey (regardless of app) acts independent of any other survey. If a user were to reply to the NPS survey (from App 1) on Monday, they may still get that second NPS surve...
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Hi Meghann, Yes you can remove the list and insert your list to match your guide and steps. You will need to remove the parts of the HTML that are not relevant - if it's just 5 steps to ...
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Hey Alex Nolasco, Thanks for the clarification. So nothing is appearing on the dashboard or hasn't been updated since a specific date? Do you mention your events are for anonymous visitors? If you ...
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Hi Meghann MacDonald, This should be HTML and you can tailor the list items to match your steps and are you saying that you see the progress bar account for all 9 steps? https://github.com/pendo-io...