I see "Raw events" but no aggregation occurs

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  Howard Lio

  2021年11月18日 22:33

  Hi Alex Nolasco,

  Thanks for your question and sharing with the Discussion Community. 

  Here's a related article for you to check out regarding extracting raw events data and aggregating it:

  • https://support.pendo.io/hc/en-us/articles/4409540197787-Pendo-Event-Data-in-BigQuery

  Is this helpful for your use case?

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  Alex Nolasco

  2021年11月19日 15:24

  Howard Lio

  Thanks for the reply, but I am expecting some aggregation done by Pendo's dashboard at least on a daily basis since the raw data is available.  

   

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  Howard Lio

  2021年11月19日 19:53

  Hey Alex Nolasco,

  Thanks for the clarification. So nothing is appearing on the dashboard or hasn't been updated since a specific date? Do you mention your events are for anonymous visitors?

  If you are willing, do you have a screenshot of your raw events tab underneath the subscription? This might be helpful for others to see in the Community.

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  Alex Nolasco

  2021年11月19日 20:15 (編集済み 2021年11月19日 20:20)

  Correct, Pendo's dashboard shows activity for a few hits during the past week

  

   

  But no updates despite having recent raw data entry points

  

   

  I have tried setting the Visitor and Account as shown above but no aggregation occurs.  I am pretty sure we are missing something trivial.

   

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  Alex Nolasco

  2021年11月22日 16:02

  FYI,

  We had to set initParams.visitorId with "anonymous" instead of "not setting" as indicated by the instructions for anonymous visitors to be on the dashboard.

   

  • Passing null or "" to the visitorId or not setting the initParams.visitorId will generate an anonymous visitor id.

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