Howard Lio
Community Manager @ Pendo: Welcome to the Discussions Community - let us know what we can do to improve your experience!
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Thanks @... for the tip with the track event solution!
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Hi Adi, Thanks for your post and sharing with the Community! When creating a guide, you can check for the following two areas when a badge doesn't appear: Badge location OR Activation in the Guide...
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Hey Vivek, It seems that the error message can occur when Pendo does not initialize. Can you check if you run pendo.initialize(), that the guide works? Thanks for sharing further info if you have ...
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Thanks brandon for the workaround, and yes Ashley Renlund this is currently a feature request that our Pendo Product team is looking at here: https://pendo-feedback.pendo.io/app/#/case/72133 Feel f...
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Hey Adam, Interesting to know and sorry I can't help much further - I'd recommend submitting a ticket for this specific issue, but let the community know if any circumstances change. Thanks for sh...
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Hi Adam, do you see this application error load on other browsers like Chrome? And what does the error look like? That might help the Community verify if they've experienced something like this.
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Hi Ashley Renlund, Do you have each tile labeled as a feature? If you have labeled icon A and Icon B as their own features, it can be comparable in a chart and you can export to calculate the diffe...
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Hi Brett Fails, Would it work if you point a tooltip at the RC bubble (but not a specific module) and add a gif or text explaining how to find the modules in the guide? Here's a helpful video to ta...
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Pendo natively only tracks “clicks” from when a user clicks with the mouse. We don’t track tabs or key entries into a field. You will need to setup a listener and send Pendo a trackEvent to capture...
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Tagging a guide button is like tagging a feature. Check out this article here: https://support.pendo.io/hc/en-us/articles/360032203191-Tagging-Buttons-Within-Guides And here's another handy video...