Howard Lio
Community Manager @ Pendo: Welcome to the Discussions Community - let us know what we can do to improve your experience!
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Hi Meghann MacDonald, Thanks for sharing your question in the Community. Unfortunately disabling notifications is not possible at the moment, and targeting different segments to no see announcement...
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Hi Jagmeet Cheema, Thanks for your question in the Discussion Community. Pendo only allows one guide at a time to be displayed so this is expected behavior for what you are seeing. I would recommen...
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Hi David Marshall, Sorry to hear that you're not able to get the snippet (skip step no element) working properly for your guide. I'm guessing you are seeing similar problems if you try using anothe...
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Hi Craig Willis, Thanks for your post in the Discussion Community - the definition can be found in the tool tip next to the Frequency Widget, but here's an image: High: User was active at least 13 ...
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Hi Alli Bordogna, Thanks for posting this question on the Discussion Community! We have some suggestions and best practices that you can do to improve NPS response rate: Check out this blog from @...
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Note: This will all reside in a custom code building block within the guide step.
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Hi Prijen, Thanks for your question - have you checked out this relevant thread validating your Pendo install? https://support.pendo.io/hc/en-us/community/posts/360077833211-Pendo-Snippet-Installe...
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Hi Ben Key, Thanks for posting in the Discussion Community. Have you checked if your application has CSS that is impacting the badge on the pages? Use Inspect Element on the badge on the first ...
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Hey Eric Miller, Sorry for the late reply. When you say desktop, is that the web experience, not the mobile experience correct? We have an example from Verizon that they included a carousel guide h...
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Hi N/A, You can create a segment with either Account ID = to the GADOC account name or you can do Visitor ID contains @gadoc.org to have any user with the email address identified as a segment. Ch...