Extension subscription settings

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This article summarizes subscription-level extension settings, which you can access from Settings > Subscriptions Settings > Extension. For application-level extension settings, see Extension application settings.

If you have a browser extension implementation of Pendo, deployed using the Pendo Launcher, the Extension tab provides:

  • Under Install instructions, your extension app API key, which is the identifying key for your subscription.
  • Under Preferences, settings for identifying visitor metadata through browser scripting or through an identity provider (IdP).

Extension sub settings.png

Install instructions

This section shows you the API key needed for a Pendo Launcher (browser extension) implementation and provides a link to the relevant documentation.

The API key is your unique subscription identifier. It's used to connect your subscription to the Pendo Launcher Extension. It looks something like the following:

{
  "APIKey": {
      "Value": "c022bb1e-676d-4c58-731c-caf13fe12a89"
  }
}

For more information about how to use this key to link your extension implementation to your subscription, see the IT guide to deploying the Pendo Launcher.

Preferences: Set visitor metadata through browser scripting

The Set visitor metadata through browser scripting setting is an alternative method for configuring the Visitor ID for the Pendo Launcher browser extension. This method redirects visitors to a login page that's created, set up, and maintained by your team. This method requires the ability to modify the JavaScript code for all apps where this method is used. For an example using Salesforce, see Identify visitors using a Salesforce component.

Selecting Set visitor metadata through browser scripting reveals more information and options:

  • Code snippet. This is the JavaScript code needed to identify your users for Browser Scripting.
  • Identification app URL. This defines the URL of the application you’re setting up browser scripting for. 
  • Show privacy awareness banner. This reveals further options for communicating with your visitors with a privacy message, including: HeadlineBody TextLogo URLBackground ColorLearn More Text, and Learn More URL.

Select Save configuration when you're done.

SubSettings_ExtensionSettings_BrowserScripting.png

SubSettings_ExtensionSettings_AdvancedSettings_BrowserScripting_PrivacyAwarenessBanner.png

Preferences: Use IdP for visitor identification

The Use IdP for visitor identification setting is an alternative method for configuring the Visitor ID for the Pendo Launcher browser extension. Turning on this setting reveals more inputs for you to configure, which differ depending on the identity provider that you choose: 

  • Microsoft Azure, which prompts you to enter a Client ID, Tenant ID, and Visitor ID key.
  • Okta, which prompts you to enter a Client ID, Okta domain, and Visitor ID key.
  • Other OIDC Provider, which prompts you to enter a Client ID, discovery URL, and Visitor ID key.

Select Save configuration when you're done.

 

 

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