The time zone setting for your subscription is used for all event data and guide scheduling. It applies to all users in your subscription.
Warning: When you change the time zone, all data must be re-processed. This can take a few hours or more, depending on the amount of data in your subscription. During this time, usage metrics will all show "0". We recommend making this change outside of business hours so other users aren't impacted.
Only subscription admins can change a subscription time zone. To do so:
- Go to Settings > Subscription settings.
- Select the Time Zone dropdown, and select the one you want to use.
- To finish, confirm the change.
Pendo supports all time zones in whole-hour increments. If you can't find your time zone, look for the closest major city in your time zone on the list. Time zones are sorted by continent and some countries (Australia, Brazil, Canada, India, Mexico, and US). Half-hour time zones aren't supported. The 45-minute time zones in Eucla, AU; Chatham Islands, NZ; and Nepal are also not supported.