designer not launching

Shaambhav Shankar

September 02, 2021 10:21

i've tried everything you have in your help guides but the designer is not launching

1 comment

Howard Lio
September 02, 2021 17:26
Hi Shaambhav,

Sorry to hear that your designer is not launching. I assume you've already checked out these articles and threads:
1. https://support.pendo.io/hc/en-us/articles/360034229512-Why-is-my-Guide-not-displaying-#DisableDebugger
2. https://support.pendo.io/hc/en-us/community/posts/4403885937947-In-app-designer-will-not-open-inside-one-of-our-apps
Have you validated that Pendo is installed correctly? Are you using a browser like Brave that may interfere with Pendo?
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