How to generate data in pendo?
Hi comunity,
Hi all, I am new to the pendo and I have gone through most of the community posts, API docs but does not able to generate the data in my pendo account for the below entities: accounts, visitors, features, different events(feature_events, guide_events, track_events, page_events, poll_events) Any help would be appreciated.
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Hi Prijen,
Thanks for your question - have you checked out this relevant thread validating your Pendo install?
If you're not seeing any data in your Pendo account from your application, check those steps on how to make sure Pendo is correctly installed.
Thanks. Except feature_events, poll_events I am able to see data in my pendo account. I am not able find out any section regarding poll_events in pendo UI. is there any specific configuration require?
Hi prijen khokhani,
I'm not sure what you mean by specific configuration, but you can check out this API documentation for Poll events and feature events:
guideIdandpollIdas parameters to drill into specific poll eventTo generate data for accounts, you'll need to use the Account API. This API allows you to create and update account data in Pendo. You can send HTTP requests to the API endpoints to create new accounts or update existing account information. Generating visitor data involves using the Visitor API. With this API, you can create and update visitor profiles in Pendo. By sending requests to the appropriate endpoints, you can create new visitors or update existing visitor attributes. To generate lead data enrichment, you'll need to use the Feature API. This API allows you to create and update feature data in Pendo. You can send requests to the API endpoints to create new features or update existing feature information. There are different event types you mentioned: feature_events, guide_events, track_events, page_events, and poll_events. Each of these event types has its own API for generating data.
To generate data in Pendo, you can follow these steps:
1. Install and Set Up Pendo: Start by installing the Pendo JavaScript snippet on your website or application. This snippet allows Pendo to track user interactions and collect data.
2. Define Your Data Tracking Goals: Determine what specific data you want to capture in Pendo. This could include user actions, feature usage, click events, form submissions, or any other relevant user behavior.
3. Instrument Your Application: Use Pendo's JavaScript API to instrument your website or application with the necessary tracking code. You can use Pendo's guides and documentation to learn about the specific API methods available.
4. Track User Interactions: Use Pendo's API methods to track user interactions and capture data. For example, you can use the `pendo.track` function to capture events and properties associated with specific user actions.
5. Create Events and Guides: In the Pendo dashboard, you can create events and guides based on the data you want to track. Events allow you to define specific actions or interactions you want to monitor, while guides help you engage users and provide onboarding or feature adoption assistance.
6. Analyze Data: Once you have data flowing into Pendo, you can analyze it using Pendo's reporting and analytics features. Explore user behavior, track feature usage, and gain insights into how users interact with your website or application.
7. Iterate and Refine: Continuously iterate and refine your data tracking strategy in Pendo based on the insights you gather. Use the data to make informed decisions about product enhancements, user experience improvements, and feature adoption strategies.
Remember to always follow best practices and privacy guidelines when collecting and using user data. Ensure that your data collection and usage are compliant with applicable regulations such as GDPR or CCPA, and respect user privacy preferences.
Pendo's documentation and Candy Crush provide detailed information on implementing data tracking and utilizing the platform's features effectively.
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