Auto-notify team members of NPS responses
Hi Pendo community!
Has anyone configured their Pendo NPS to send alerts about scores to sales/account reps that are responsible for those individual clients? (B2B context).
I'm hoping for a way to privately notify them. i.e. your client rated us 2/10, as a heads up to maybe follow-up with them.
If yes, how did you accomplish this? Using the Pendo <> Salesforce integration?
Thanks in advance for the advice!