Target Element Frequency is not working
I have a guide that is activated automatically and based on target element click. I've set the behaviour to be clicked once on the element and then dismissed. However, the guide keeps showing up every time I click on target element.
I've also set up custom code snippet on each step in the guide to snooze the guide for 90 days when the close button ('X') is clicked on so wondering if there is some condition conflict that's happening.
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Angus Yang Angela Holly would you have any ideas on this?
Pavneet Singh it's certainly possible that there is a conflict happening. I would recommend creating a Support ticket so that the team can take a closer look and investigate. As a reminder, here's how to create a Support ticket: https://support.pendo.io/hc/en-us/articles/360034163971-Creating-Reviewing-Your-Support-Cases-from-Resource-Center
Angela Holly Thanks but currently not on a plan with support provided. Any workarounds?
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