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Charles Helms

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Activity overview

Latest activity by Charles Helms
  • Charles Helms created a post,

    Nested Segments!

    Hey Everyone,  Exciting new tool in the world of segments - Find the documentation here in our Knowledge Base.  What is it?  With Nested Segments, build more sophisticated segments by adding addit...

    • 2 followers
    • 1 comment
    • 0 votes
  • Charles Helms commented,

    Hey Kerry,  One other thing to confirm here, do any of your modules contain content at this point?  Without any content the Resource Center will not show at all.  If this is not the case, then it m...

  • Charles Helms created a post,

    Click Image To Enlarge

    Hey All -  You may have seen the ability to enlarge an image on some recent Pendo guides and I wanted to give some details on how it was accomplished here! Example below: If you'd like to enact so...

    • 3 followers
    • 1 comment
    • 2 votes
  • Charles Helms commented,

    Hey Noelle,  A permanent way to see this data displayed with granularity down to the exact page, would to be to tag the particular button specific to each of the multiple pages, rather than sitewid...

  • Charles Helms commented,

    Hi Praful,  This may be a use case to utilize the Pendo Location API - I've linked to some details regarding the Location API here. Best,  Charles

  • Charles Helms commented,

    Hi All,  Wanted to provide some general guidance here for what the typical path between setups could look like: Before Parent Accounts: Account ID is '12345' and visitor activity is associated w/th...

  • Charles Helms commented,

    Hi Noelle,  Unfortunately at this time, there is not a way to export parameters associated with a page in a .csv format.   You are able to view the top parameters on the page details page, by click...

  • Charles Helms commented,

    Hey Brian,  At this time segments can not be shared via the Pendo <> ChurnZero connection - details on what can be passed detailed here. Charles

  • Charles Helms commented,

    Hey Samantha,  If you have two rules established for feature, let's call them Rule A and Rule B, by including both you will get a count of a total of all clicks on Rule A AND Rule B.  So in the cas...

  • Charles Helms created a post,

    New User Overview - Recording

    Welcome To Pendo! The latest version of our New User Webinar can be found here. If you are interested in signing up for a live session you can find the next available dates within the Pendo Academy...

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    • 6 followers
    • 2 comments
    • 2 votes