Ryan Durbin
Citrix - Lead UX Engineer
Activity overview
Latest activity by Ryan Durbin-
Ryan Durbin commented, The simplest way I can think of to store the status of the checkboxes would be to store this in session or local storage of the browser. You'd then need to check this source when rendering the guid...
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Ryan Durbin commented, This sounds like something requiring Custom JS to me using a code block. I think I understand what you're trying to do here. If I were to implement this, I would start with a guide that is automati...
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Ryan Durbin commented, You could inspect the HTML/CSS of the page to find it, but if you aren't versed in this approach, you can try a browser extension that reveals these details for you in an easier way. Something like...
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Ryan Durbin commented, Could the guide throttling be preventing all of them from being seen? You could Ignore Guide Throttling if you want to make sure they show. Here's more about Guide Throttling: https://www.pendo.io/...
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Ryan Durbin commented, You could likely do this using Track Events with some JS knowledge as detailed here: https://support.pendo.io/hc/en-us/articles/360032294291-Track-Events-Configuration#h_01HF9PWQH2R8Q3PR53YZ5WDCHZ....
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Ryan Durbin commented, Good to hear you gained a bit more insight around the issue. If it helps, when we run into CSP issues in our application, I've noticed Firefox is more likely to throw errors compared to Chrome. Goo...
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Ryan Durbin commented, Can you not achieve what you want with the Style settings listed here: https://support.pendo.io/hc/en-us/articles/360031866772-Style-your-Resource-Center If not, here's how you would access Global ...
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Ryan Durbin commented, As far as I'm aware, there is no option in Pendo for users to upload anything to a guide, I suspect for security, storage, and other reasons. Collecting their email for follow up may be a good alte...
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Ryan Durbin commented, I think this new feature could be helpful for you that Pendo just rolled out. It's a bit limiting since it's new but could be worth looking into: https://support.pendo.io/hc/en-us/articles/15145835...
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Ryan Durbin commented, Try adjusting that section to this: if (element !== null) { pendo.showGuideById('hgPwGQ8OKxYm_qZVmwBGp1yqiJs'); }